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The MBTA's new contactless fare readers are now live. Here are some dos and don'ts

The MBTA's new readers, mounted on turnstiles and onboard buses, starts accepting credit cards and smartphones for fare payments Thursday, Aug. 1. (Robin Lubbock/WBUR)
The MBTA's new readers, mounted on turnstiles and onboard buses, starts accepting credit cards and smartphones for fare payments Thursday, Aug. 1. (Robin Lubbock/WBUR)

Editor’s Note: This is an excerpt from WBUR’s daily morning newsletter, WBUR Today. If you like what you read and want it in your inbox, sign up here

It’s a new month — and a new era for MBTA riders. The T’s contactless “Tap to Ride” fare readers are now live, allowing riders to use credit cards, smartphones and even smartwatches to directly pay fares on buses, trolleys and across the subway system.

Here are some dos and don’ts to ensure your first encounter with the new readers is smooth — and that you don’t get hit with extra charges:

Don’t…

  • Don’t try to tap a CharlieCard on the new readers! You’ll get a big red “X.” For now, CharlieCards and CharlieTickets can only be used on the old readers. If you have a monthly pass or stored value on one, just keep tapping the same old readers you’ve always used.
  • Don’t tap the readers with your full wallet. While this is a common practice with the old readers, tapping your entire wallet on the new fare readers raises the risk it could scan and charge more than one card. In fact, T officials say the readers can detect a payment device within 7 inches. So, keep your purses, bags and backpacks away from them, too.
  • Don’t try to use it on the commuter rail or ferries. Those modes won’t get the new contactless payment technology until 2026.


Do…

  • Set up a mobile wallet, like Apple Pay, if you haven’t already and want to tap your phone (or watch) to pay. Check out these video tutorials for Apple Pay, Google Wallet and Samsung Pay.
  • Use the same card each time you pay when transferring between bus and subway — so you’ll only pay one fare for the full ride.
  • Link your credit card or phone to your account, if you’re enrolled in one of the T’s reduced fare programs. Read the directions here.
  • Tell us: MBTA riders, what was your first encounter with the contactless payment system like? Do you like the new system? Run into any glitches? Reply to this email to let us know.


Go deeperListen to the debut episode of our relaunched weekly podcast The Common with WBUR transportation reporter Andrea Perdomo-Hernandez for more details on the T’s new technology.

 

It’s still July on Beacon Hill: Like a college student who procrastinated on their term paper, lawmakers at the State House have been up all night trying to finish months of work. Legislators remain in session this morning, well past their midnight deadline. And deals on several major bills still have yet to emerge.


Shelter latest: The new five-day limit on stays in overflow shelters starts today, but the Healey administration now says it will let those running the shelters extend a family’s stay for over a month. A fact sheet released yesterday says providers can grant extensions of up to 30 business days for those experiencing issues with re-housing, transportation or health.

  • WBUR’s John Bender reports advocates say families will still struggle finding housing, but the state says the limit is necessary since the system is at capacity.


P.S.— The Pete Frates Foundation is marking the 10th anniversary of the ALS Ice Bucket Challenge today with a ceremony at Fenway Park — where the late Beverly native and former college athlete first dumped a bucket of water on his head. Frates’ father, John, told WBUR’s Fausto Menard the funds generated by the challenge has now been leveraged into more than $1 billion in research funding for ALS.

This article was originally published on WBUR.org.

Copyright 2024 WBUR

Nik DeCosta-Klipa